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Will Rogers Theatre, Oklahoma City, OK
May 23rd, 2019 11:00 AM - 1:00 PM


Registration is now closed and a waiting list has been started.  The food has been ordered.  The printing has been sent off.  If you would like to be notified of space available, please email [email protected]  You will be notified if space is available. Thank You for your interest in OCHRS programs.  The June 27th program is open for registrations.

May 23rd Program

Crucial Communications

Everyone has experienced ‘painful’ interactions and communications with colleagues. Unfortunately, these interactions are not uncommon. Therefore, many of us simply accept them as part of work and move on settling for ‘peace and pay’. However, if you could turn around such an interaction in a mutually respectful and benefitting manner, wouldn’t you? That is the revolutionary method that is critical to successfully navigating a crucial conversation. Built upon years of managerial research, this instruction on crucial conversations can help you discover where you are stuck, create safe patterns of interactions among colleagues (and other important persons in your life), and move forward to get the most out of your work life (and home life!).


This seminar will advise business owners, executives, and managers how to communicate more effectively when emotions are involved, the stakes are high, and opinions vary. By better communicating you will become a more effective leader and thereby positively impact the bottom line of your business. You also will gain knowledge regarding your style under stress. Typically, most individuals move towards verbal silence or towards verbal aggression when faced with a crucial interaction at work. By identifying your style under stress, you can better tackle methods to increasing your skill in successfully navigating crucial interactions. The take-away will be an eight-step process that you can implement to sharpen your skills. This seminar is presented by the Department of Management and the Center for Executive and Professional Development in the Spears School of Business.

Meet Our Presenter

Dr. Bryan Edwards


Monthly Chapter Meeting Sponsor

NFP, the largest Employee Benefits Consulting/Broker Services team in Oklahoma, has resources across the Nation, providing expertise at a level that is truly unmatched.  The Oklahoma team is comprised of professionals who are experts specifically in Employee Benefits.

Great corporate benefits solutions are your golden ticket to attracting and retaining the best employees. But let’s be real. They can be a major headache to build and administer. The market is complex and administrative costs keep rising. Changing times demand new approaches. And between confusing regulations and overwhelming compliance issues, a one-size-fits-all package isn’t going to cut it.

To help keep your employees happy and healthy, we work with you to understand your pain points and the big benefits picture. Then we carefully craft a program that supports and reflects your company’s vision including unique solutions and out-of-the-box thinking for self-funded health plans, ancillary benefits, benefit technology, compliance challenges, pharmacy solutions, and so much more.


Annual OCHRS Strategic Sponsor - Strata Leadership

Annual OCHRS Team Building Sponsor






The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.” 


OCHRS is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP and SHRM-SCP